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Featuring:
After completing this four-lesson module, you will be able to:
Identify tips for providing exceptional service for your customers.
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Identify ways to be prepared as a server.
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Recognize the importance of being polite, friendly, and professional.
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Identify the steps of service and basics of customer interactions, taking orders, serving, clearing, and taking payment.
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Explain the importance of teamwork in a restaurant.
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Explain prioritizing as it relates to managing your section.
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List tips for handling stress and problems.
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List the Top Ten Tips.
The dictionary icon below will launch the pdf glossary. This icon appears on each page.
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